
Compliance
G3 Cleaning summarise compliance in the following principle values:
Customer Satisfaction
- We take time to listen to our customer and our employee’s, in order to continue to deliver excellence in our search of continued improvement of our service and overall customer experience.
- We regularly audit our internal processes and quality to ensure we are performing to the best of our potential and continuously monitor the performance of our employees and suppliers to ensure we are up to date with the latest technology, techniques and products.
- We will provide you with a Pro-Active management relationship which we will endeavor to ensure requires the minimum input from our customers.
- We will be solution conscious and will offer intelligent communication and expertise to deliver our customers the maximum return from the minimum investment.
- We will never disregard the value of our partnership.
- All employees will be friendly, polite and flexible and shall carry out there duties with a smile.
Health & Safety
- We will provide all the necessary induction and training to ensure our employees work to a safety working practice, and adhere to all our clients requirements and procedures in place.
- We will carry out specific method statements and risk assessments in respect of our contracted cleaning responsibilities.
- We will take responsibility for our own health and safety and the safety and welfare of our customers.
- We maintain all of our equipment and machinery to the highest standard and in compliance with current Government Legislation.
- We assess the risks from all substances hazardous to health under the Control of Substances Hazardous to Health Regulations 2002.
- Our employees will be provided with adequate training in safe handling, safe working practice, accident reporting and fire evacuation procedures.
Environmental Impact
- We aim to help protect the environment by striving to prevent and minimise our contribution to pollution of land, air and water.
- We strive to keep wastage to a minimum and always ensure we maximise the efficient use of materials and resources.
- Managing and disposing of waste in a responsible manner, abiding by our customers waste segregation polices.
- We provide on-going training to encourage behavioural change and endorse an environmentally aware culture.
- We discuss with our employees and clients our envorimental performance and our projections.
- We monitor and set ourselves targets to continuously improve our environmental performance and impact.